Measure your foot length and use our Size & Fit guide. If you're between sizes, we suggest sizing up.

Measure your foot length and use our Size & Fit guide. If you're between sizes, we suggest sizing up.

30-day size exchange for unworn items in original condition.

We offer a 30-day return policy for all unused items in their original packaging. Contact our team to initiate a return.

Standard shipping typically takes 3–5 business days. International shipping varies by location, usually 7–14 business days.

Yes, we ship worldwide from Greece via trusted postal partners. Customs fees may apply in your country.

When your order ships you'll receive a tracking email.

All major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes — Monday to Friday, 09:00–18:00 (EET), via email or live chat.

Changes or cancellations are possible within 24 hours of ordering. After production begins we can't guarantee changes.

Brush dust, optional damp wipe, apply a pea-size neutral balm, then buff after 10–15 minutes. Avoid harsh heat.

Full-grain leather eases slightly over the first few wears (about 1/8–1/4 size). A snug but not painful fit is ideal.

Choose the size that fits your larger foot. Message us your foot length/width for tailored advice.

Measure your foot length and use our Size & Fit guide. If you're between sizes, we suggest sizing up.

Measure your foot length and use our Size & Fit guide. If you're between sizes, we suggest sizing up.

Your half size isn't listed, choose the nearest whole size and add a note at checkout — we’ll review and advise.

Most wide feet do well by: sizing up once. For high instep, contact us for lacing tips or last guidance.

Usually 1–3 days of normal wear. Use the socks you plan to wear and avoid soaking the boots during break-in.

Leather is water-resistant, not fully waterproof. Apply a water-repellent spray and avoid prolonged soaking.

Minor variations are normal with natural leather and different screens. Each pair is hand-finished.

We source from responsible GR tanneries with traceable supply and high environmental standards.

A light new-leather aroma is normal and fades quickly. We avoid harsh solvent finishes.

Use shoe trees, keep away from direct heat/sun

Boots are handmade in 5–7 business days, then dispatched from our family workshop in Greece.

Some destinations do. If you authorize drop-off without signature, you accept responsibility after the delivery scan.

Often yes via postal partners; remote-area surcharges or longer times may apply.

If both are unshipped, we’ll merge them.

Yes — add a note at checkout. We’ll include a hand-written card and omit pricing inside the box.

For size exchanges within 30 days we cover the reship out; return postage may vary by region.

After inspection, refunds post to your original method in 1 business days (bank times vary).

Worn/used products and customized items, are generally non-returnable unless there’s a mistake on our side.

Within the EU: VAT at checkout; no customs within EU. Outside the EU: local duties/taxes may be charged on arrival by your customs.

Yes — enter company details and VAT number at checkout or email us with your order number.

Often yes — message us your idea. We’ll confirm feasibility, timeline, and any surcharge before production.

Subtle options are available on select styles. Ask our team for placement options.

For made-to-order pairs we can often accommodate. Provide precise measurements for both feet.

12-month warranty against manufacturing defects. We also offer resoling/refurbishing — send photos for a quote.

With basic care and occasional resoling, years. Full-grain leather ages beautifully.

Measure your foot length and use our Size & Fit guide. If you're between sizes, we suggest sizing up.

Small-batch, made-to-order production in Greece minimizes waste. We source from responsible Greek tanneries and build products to be repaired, not replaced.

Yes — boxes and infill are recyclable; we avoid plastic where practical.

Yes — digital gift cards are delivered instantly by email and never expire.

Use our contact page for the fastest response, or reply to your order confirmation email. We typically respond within one business day.

Of course. Leave a note at checkout or message us with your deadline and foot measurements — we’ll review before we start.